USE THE CODE "DEAL" For 20% off at checkout!
USE THE CODE "DEAL" For 20% off at checkout!

Shipping Info

turnedanime.com ships worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives at your destination fast and securely.

Shipment Upgrade Notice

We've put a lot of focus on making sure the items get delivered to our customers as quickly as possible. So lately we're upgrading our shipping system to provide better service: we managed to shorten the shipping time, especially for UK, FR, DE & CA customers!

From Apr.1, 2019, customers can enjoy FREE STANDARD SHIPPING on all orders. (it was FREE FLAT RATE SHIPPING on orders over USD $50 before this upgrade). 

*Please note:

1. The new shipping system takes effect from Apr.1 12:00 CDT, and the orders before this will still be shipped out with our old shipping system. Practically, we ensure 95% of the orders delivered in time. For some remote places, it may take a bit longer.

2. All packages have specific tracking information.

Shipping Time & Costs

Shipping Method Country or Region Cost Shipping Time (business days)
Standard Shipping United States FREE for all orders. 3-14
Germany, Spain, Australia, United Kingdom 3-14
Canada FREE for all orders. 6-20
France 7-14
Singapore, Malaysia, South Korea, Indonesia 7-14
India 7-14
Other countries 15-35
South Africa FREE for all orders. 15-35
Brazil 15-35
Mexico 15-25

 

NOTE ALL ITEMS ARE CUSTOM, AND PRINTED BY OUR FACILITY, PROCESSING TIME RANGES FROM 3-6 DAYS.

 1. Shipping From US Warehouse to the United States: 3-12 business days.

2. You can choose your preferred shipping method on the Order Information page during the checkout process.

3.Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.

Delivered

Order Successful

After you have successfully placed your order you will receive an email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.

Processing

Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

We are happy to announce that now most orders can be shipped out within 24 hours. Kindly note a small number of orders may still need between 3-5 business days depending on stock availability.

Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time.

If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated CS team will contact you within 24 hours.

Tracking Your Order

For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.

Contact Us

If any issue during the shipping time or after received the item, please feel free to contact us, our customer service representatives will offer you a satisfying solution. turnedanime@gmail.com